The eCare project and consortium

eCARE is a European project that aims to deliver disruptive digital solutions for the prevention and comprehensive management of frailty. Our goal is to encourage independent living, wellbeing and to relieve health and care services budget pressure throughout the implementation of a Pre-Commercial Procurement (PCP) scheme. We are looking for innovative solutions that can improve outcomes for frailty in old adults entailing the physical and the psychosocial factors. The target group are the pre-frail/frail old adults with emphasis on those that feel lonely and/or isolated.

eCare brings together 4 procurers from 3 countries: Consorci Sanitari Integral (Spain), Santander City Council (Spain), Azienda Sanitaria Locale Benevento (Italy), A. Falkiewicz Specialist Hospital in Wrocław (Poland).

Open Market Consultation (OMC) Details and Purpose 

In preparation of the PCP call for tender, an Open Market Consultation (OMC) with potential tenderers and end-users will be held to broach the views of the market about our scope. The purpose of the OMC is to canvass wide stakeholder opinion on the suitability of eCare PCP. With the market consultation, the consortium will get an insight into the market, the state of the art and future developments in order to prepare an adequate procurement with the right and feasible scope. The answers to any of the eCARE OMC questionnaires will be used for research purposes only under the frame of the eCARE project.

Types of data to be collected

During the OMC phase, eCARE will collect your organisation and your personal contact data. eCARE might also collect: your views on the scope of the tender, your opinion about Pre-Commercial Procurement as an instrument and your organisation information to look for partners (voluntary).

Recipients of the Information 

If you are not looking for partners to form a Consortia, your replies will be shared exclusively within the eCARE consortium partners. If you are looking for partners, your answers to the eCARE OMC supply-side questionnaire will be published in the eCare website ( so that other potential vendors can contact you.


The information collected is of a general nature only and not intended to address the specific circumstances of any individual or entity not necessarily comprehensive, complete, accurate or up to date not professional or legal advice.

The eCARE project is not responsible for the opinions provided by the participants and for any misuse of this information. However, this disclaimer is not intended to limit the liability of the eCARE Consortium in contravention of any requirements laid down in applicable European or national law

Participating in eCare Open Market Consultation Activities neither is a prerequisite, nor gives an advantage for submitting bids in the eCare tender

Personal data protection

TICBIOMED as a member of the eCARE consortium and with the participation of JAGGAER, SCMA, ASL BN, FALKIEWICZ, CSI and AYTO. SANTANDER, are responsible for processing the personal data provided through this questionnaire and with your consent. It also informs you that this data will be treated in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and other applicable regulations, with the aim of sending electronic communications that may be of interest to you.

The remaining data provided by the user through the questionnaire will be included in a database aggregated in such a way as to prevent their association and for the purpose of defining and carry on the challenge of the PCP process or for the production of statistical results.

Retention period

The data collected will be stored for a 5-year period in order to comply with the European Union requirements for possible audits of the results of the project. The data will be deleted as soon as they are no longer necessary for their purpose, adopting the security measures to ensure the pseudonymization or total destruction of them.

Confidentiality and data security measures

The information collected will be stored in .xlsx format. Your responses will remain anonymous. No one will be able to identify you or your answers, and no one will know whether you participated in the study.


The user guarantees that the information provided is true, accurate, complete and up to date, and is liable for any damage or injury, direct or indirect, that may be caused as a result of the breach of such obligation. The user may exercise his or her rights of access, rectification, suppression, limitation of processing, opposition, and portability. There is also the option to withdraw the consent at any time by sending a written communication to the data controller, attaching a copy of the document proving your identity and specifying the right or rights you wish to exercise. There is as well the right to lodge complaints with the data protection supervisory authorities if he considers it necessary.


If you have any questions about the project activity, or you want to exercise your rights please contact: We will take reasonable steps to verify your identity and we will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request)